Job: Fraud Detection Customer Service Representative

Impressive opportunities are waiting for you at PSCU Financial Services, the nation's largest credit union service organization. PSCU is the leader in credit/debit/ATM card processing, call center operations, and advisory services for credit unions and other financial institutions. Come join us, where the atmosphere is always open and inviting! At PSCU Financial Services, you'll see that the people are friendly and supportive, and guidance is always available from colleagues and our dedicated leadership team. We provide training and reward employees with impressive benefits including an immediately vested 401K. If all this sounds good, then PSCU is the place for you!

Fraud Detection Customer Service Representative

$12.72-13.50/hr (DOE)

Beautiful New Facility! Now is the perfect time to join our growing team in our new 98,000 square foot facility right off the Loop 101 on 7th Street. As a Fraud Detection Customer Service Representative, you will place outbound calls, take inbound calls, and analyze debit and credit card transactions to identify potential fraudulent activity. A minimum one year customer service experience, along with good PC skills and six months previous call center experience required.

All candidates must be able to work a full-time shift between the hours of 9:00am-8:00pm, Monday - Sunday.


BENEFITS! BENEFITS! BENEFITS!

Employee-centric culture with caring leadership

Great pay with performance-based bonuses

Low cost medical, dental and vision insurance

401(k)-immediate vesting; up to a 6% company match

Tuition reimbursement program including the cost of books

Eight paid holidays and generous paid time off (up to 18 days the first year)

10% differential pay for evenings and weekends

Comprehensive wellness program with onsite gym

Free covered parking for all employees

BUILDING CAREERS BY COMMITTING TO YOUR SUCCESS!