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Jobing Description
Responsible for managing, overseeing, and supervising the daily operations of staff that performs business analysis
Provide leadership, mentoring, and coaching for team of business analysts to achieve the highest level of internal client satisfaction
Establish and maintain positive business relationships with managers throughout the enterprise
Inspire customer confidence in the service attitude of the department
Assist business units in determining the anticipated business value to be derived from a specific project
Help establish appropriate measurements and reporting mechanisms to ensure the achievement of business value
Actively mentor and grow team members on requirements and project management best practices
Designs, develops and recommends new or enhanced business processes in support of new or enhanced information systems and technology; prepares business cases including risks and cost/benefit analysis for proposed processes
Develop, maintain, and communicate priorities for corporate technology projects
Implement consistent project management methodologies
Coordinate technical projects from inception to implementation
Ensure that strong change management practices are utilized for all project-related changes
Communicate project goals, impacts, and status updates to project teams and at all levels of the enterprise
Participates in department strategic planning and in establishing division’s goals
Provides general assistance and back-up to the division director to include oversight of other division personnel
Responsible for management and development of staff including hiring, training, and performance management
Performs additional related duties as required
Skills / Requirements
Bachelor's degree in a Computer Science, Business, or a related field, from an academically accredited college or university
At least seven (7) years related work experience, including a minimum of three (3) years of management and/or supervisory experience. A Masters Degree in a closely related field may substitute for one year of required experience. The related experience must include three (3) years experience in county or state judicial operations, automated Court Case Management Systems (CCMS), and project management experience in a Project Management Office (PMO) setting.
Or an equivalent combination of education and job-related experience substituted on a year-for-year basis.
Passion to coach and develop team members to strengthen the overall team
Skilled in logical problem solving
Skilled in conducting extensive research and analysis.
Superior abilities in communicating complex technical information to computer users with varying levels of computer literacy. Excellent written and verbal communications skills
Ability to actively listen and interface with both technical and non-technical personnel
Deep knowledge of business process techniques and project management methodologies
Current with up-to-date methodology advancements within the industry
Ability to function as a ‘working’ business analyst
Exhibits outstanding project management capabilities
Very strong interpersonal, negotiation, and presentation skills and the ability to develop positive working relationships with all levels of the enterprise
Exhibits exceptional capabilities in grasping and documenting business issues
Balances short and long-term priorities to obtain best results
Proactively identifies, documents, and resolves potential problem areas
Possesses strong quantitative skills with proven ability to consolidate complex data or situations into clear, useful trends in order to facilitate informed decision making and problem resolution.
Strong desire to deliver quality service
Exhibits professionalism, honesty, integrity, respect for every individual, and teamwork
Displays a high degree of initiative, energy, dedication, and innovation on a regular basis
Preferred Experiences and Skills:
Familiarity and hands-on experience in using Microsoft’s Visual Studio Team Suite Architect edition, Project Server, and Team Foundation Server (TFS)
Important Notes
How to Apply: Submit a cover letter and résumé via email to (deadline October 30th 2009:
Email: andersonm005@superiorcourt.maricopa.gov For questions, please contact Michelle Anderson with Judicial Branch Human Resources via email or call 602-506-0023.
The Maricopa County Workforce Management & Development Department (formerly known as the Human Resources Department) provides reasonable accommodation in the application and/or testing process to eligible individuals requesting assistance under the Americans with Disabilities Act. Auxiliary aids and services are available upon request to individuals with disabilities. Please contact the Employment Services Division at 506-3755 or 506-1908 (TT) if you believe you may require such assistance.
Application Deadline:
Open until filled